FAQs
Q. How is the system installed? Will I need a plumber?
A. Installing the MP2K system is straightforward. There is no need to cut pipework and simple push-fit connections make the procedure easy. However, if you are not competent at DIY we recommend that you appoint a qualified plumber to install it for you.
Q. How much filtered water will the cartridges give me?
A. It is difficult to be specific - the water filter cartridges are designed to maintain the quality of the filtered water for the stated life of the cartridges - 12 months in the case of the Emerald combination.
In exceptional cases, where higher than normal levels of sediment are present, the cartridge may clog and need replacing before the usual replacement date. This will be obvious as the flow of the water from the tap will slow to an unacceptable level.
Q. How much space does the system take up under the sink?
A. The MP2K Fountain system is very compact - approximately 30cm high and 16cm across. It fits neatly into a standard kitchen base unit and still leaves plenty of space!
Q. I've found similar looking taps and systems for less money - what's so great about FreshWater?
A. FreshWater has been established for nearly 25 years and is regarded as a pioneer of drinking water filter systems for the home.
It is the supplier of choice for over 500 practising health professionals and its new, senior management team were responsible for designing and manufacturing the Triflow system - the first three-way hot, cold and filtered water tap.
Unlike many of its competitors, FreshWater also prides itself on manufacturing and assembling its systems and filter cartridges in its own, Stoke on Trent based factory.
Many commonly available cheaper systems on the market use filters containing only activated charcoal. Please be aware that unlike our Pearl ceramic cartridges, charcoal/carbon only filters will not remove many parasites and bacteria effectively.
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