FAQ's
Q. How is the system installed? Will I need a plumber?
A. Installing the Fountain system is straightforward. There is no need to cut pipework and simple push-fit connections make the procedure easy. However, if you are not competent at DIY we recommend you appoint a qualified plumber to install your system foryou
Q. How often will I need to replace the cartridge?
A. We recommend you change your system's cartridge every 6 months, but may be extended slightly dependending on your water conditions and useage.
Q. How much filtered water will one cartridge give me?
A. Filtered water volumes from a single cartridge vary. Factors to consider include how much your tap is used and the quality of your water. For example, if your water is of poor quality and your system is removing lots of contaminants, the ceramic layer of your system's filter cartridge will clog sooner and require replacing more frequently.
Q. How much space does the system take up under the sink?
A. The filter cartridge and its housing is very compact - approximately 30cm high. It fits neatly into a standard kitchen base unit and still leaves plenty of space!
Q. I've found similar looking taps and systems for less money - what's so great about FreshWater?
A. There are many cheap systems available which use a carbon only cartridge and if you are just seeking a filter to make the water taste better these are probably adequate. However if you require serious and thorough filtration of your family's water then you will find it in our systems. The major difference is in the type and quality of the cartridge used.
FreshWater has been established for nearly 25 years and is regarded as a pioneer of drinking water filter systems for the home and is the supplier of choice for over 500 practising health professionals.
Its management team has a wealth of experience designing and manufacturing water filter systemsand unlike many of its competitors, FreshWater is not a re-seller - they design, manufacter and assemble systems and water filter cartridges in their own UK factory.
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